About McCormick
Most providers I work with are leaving somewhere between 5 and 15 percent of their authorized CADI revenue uncollected. Their 6790s aren't written to capture the full value of what they're delivering, their policies haven't kept up with DHS requirements, and nobody on staff has the time or background to find it and fix it.
That's the problem I built Waiver Works LLC to solve.
I'm McCormick Gustafson. I spent eight years working inside 245D organizations in Hennepin and Ramsey Counties — managing billing, building compliance programs, and working alongside DHS surveyors and county case managers. I started this practice because I kept seeing the same preventable problems and I knew exactly how to fix them.
Waiver Works offers billing audits and 6790 optimization, DHS compliance and audit preparation, policy and procedure development, fraud assessment, staff training, organizational management, general business consulting, and advisory retainer services. Whatever the issue is — whether it's a billing gap, an upcoming monitoring visit, or operations that need tightening up — I take the time to make sure every client understands not just what needs to change, but why. This community does important work and I'm committed to helping it run well.
The Process
1. A real conversation first 30 minutes, no cost. I ask about your billing, your last monitoring visit, your P&Ps. You tell me what's keeping you up at night. No pitch, no obligation.
2. A clear proposal within 48 hours Flat fee, defined scope, timeline confirmed in writing. No hourly surprises. You know exactly what you're getting before you sign anything.
3. We get started fast Sign the agreement, submit the deposit, send me the documents I need. Work begins within five business days — not weeks from now.
4. I do the work — personally No handoffs, no junior staff. You work with the same person from the first call through final delivery. You have my direct number throughout.
5. Delivery you can actually use Deliverables come with a written completion letter and one revision cycle included. Nothing open-ended — you know exactly what you're receiving and when.
6. Ongoing support if you need it Every engagement ends with a clear closeout, but the relationship doesn't have to. Advisory retainer clients get monthly billing reviews, quarterly compliance check-ins, and someone to call when a question comes up — so the work we did together stays in good shape.